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Welcome to DAVID Systems Customer Service Portal

News & Headlines


 Software patch suggested

Software patch suggested
 Posted: Wed, 14. Dec 16, 11:29
We've discovered an issue in one of the recent TurboPlayer builds and therefore suggest all customers using affected versions to update to the latest patch which was made available with the 2016.2.0 release.

TurboPlayer 4.9

If you are using a TurboPlayer version between 4.9.1828.9 and 4.9.1828.17 we suggest that you update to the latest patch which is 4.9.1828.22.

TurboPlayer 5

If you are using a TurboPlayer version between 5.1.1929.0 and 5.1.1942.0 we suggest that you update to the latest patch which is 5.1.1950.0.

The problem can lead to elements not being loaded properly, potentially prohibiting playout of these elements.

Please contact the support team for more information and access to the patch.

 DBM 2016.2.0 issue discovered - Create Entry 'glitch'

DBM 2016.2.0 issue discovered - Create Entry 'glitch'
 Posted: Mon, 5. Dec 16, 12:51
We've discovered a minor issue with the recent release versions of DBM in creating a new recording and the standby recording indicator that can lead one to believe a recording is taking place when it actually is not. Care needs to be taken in re-clicking the record button when one has clicked 'Create Entry'.
Otherwise the record function is not affected.
A patch fix version is expected presently and will be announced here!

Dec. 13th, 2016: DBM Patch 4.11.7487.3 is available with a fix for this issue!

 2016.2.0 Release now available!

2016.2.0 Release now available!
 Posted: Wed, 23. Nov 16, 18:54
The 2016.2.0 Release is now available. Excerpt of the included modules:

• Audio32.DLL v2.12.197.0
• AudioEditors v6.5.965.4
• BCS v5.1.304.0
• BCSservice v3.0.29.0
• BUS v5.1.580.0
• DBM v4.11.7487.2
• DigAIRange v5.1.632.0
• DigaMOS v4.2.201.23
• DigaPorter v4.0.19.0
• DigaRTF v1.6.61.0
• DigaSQL v3.11.4131.0
• DigaStory v1.4.43.0
• DPE v1.8.1.0
• DPE AdSync v1.8.1.0
• DPE AudioProcessor v1.8.1.0
• DPE BrowserBridge v1.8.1.0
• DPE LoudnessProcessor v1.8.1.0
• DPE SAF Monitor v1.8.1.0
• DPE UtilityProcessor v1.8.1.0
• DPE VideoProcessor v1.8.1.0
• DPE WorkflowServer v1.8.1.0
• DPE WorkflowTemplates v1.8.1.0
• LVC v1.0.35.0
• MultiRec4 v4.2.172.0
• OnAirTrackMixer v1.3.346.9
• TurboPlayer v5.1.1950.0
• TurboPlayer IO Modules (s. notes)
• TurboPlayerService v1.0.16.0
• WebTurboPlayer v1.1.56.0

Please pay special attention to the Release Notes concerning additional release information and the full list of released modules.

 Windows Anniversary Update and DigaSystem modules

Windows Anniversary Update and DigaSystem modules
 Posted: Fri, 23. Sep 16, 12:44
Microsoft has released the Windows 10 Anniversary Update v1607 in August.
To date we have only tested our modules for compatibility with Windows 10 v1511 and recommend that DigaSystem users avoid an automatic update to v1607 until we can confirm reliable functionality of DigaSystem components in this upgraded environment!

Nov. 11th, 2016: An update of MultiPlayerV5 is now available that is compatible with current Windows 10 builds!

 DAVID Systems @ IBC 2016 in Amsterdam

DAVID Systems @ IBC 2016 in Amsterdam
 Posted: Tue, 12. Jul 16, 10:01
Make sure to drop by our stand at IBC 2016 in Amsterdam!
September 9-13. You can find us at Hall 3 Booth A31.



Listening In Action ---

 DigaSystem, DAVID Systems Software and AntiVirus Programs

DigaSystem, DAVID Systems Software and AntiVirus Programs
 Posted: Thu, 2. Jun 16, 11:53
We recommend using Anti-virus software in general, but we don’t have any specific recommendation. There are a lot different virus scanners on the market and your IT department may have the best experience which software to use. Since the 2016.1.0 Release, most DAVID software has signed code, therefore most of the established virus scanners won’t report DAVID software as potentially dangerous.

 2016.1.0 Release now available!

2016.1.0 Release now available!
 Posted: Wed, 18. May 16, 10:34
The 2016.1.0 Release is now available. Excerpt of the included modules:

• Audio32.DLL v2.12.195.0
• AudioEditors v6.4.891.0
• BCS v5.0.300.0
• BCS Import/Export modules (s. notes)
• BCSConsistencyCheck v1.0.2.0
• BCSLoudness v1.0.6.0
• BCSRadioADServerLicense v1.0.2.0
• BUS v5.0.569.0
• DBM v4.10.7460.0 *
• DigaGrabberV2 v2.0.2.31
• DigAIRange v5.0.624.0
• DigaMOS v4.2.201.23
• DigaPorter v4.0.19.0
• DigaRTF v1.6.60.0
• DigaSQL v3.10.3424.0
• DigaStory v1.2.32.0
• DPE v1.7.1.0
• DPE AdSync v1.7.1.0
• DPE AudioProcessor v1.7.1.0
• DPE BrowserBridge v1.7.1.0
• DPE LoudnessProcessor v1.7.1.0
• DPE Services v1.7.1.0
• DPE UtilityProcessor v1.7.1.0
• DPE VideoProcessor v1.7.1.0
• DPE WorkflowEditor v1.7.1.0
• DPE WorkflowServer v1.7.1.0
• DPE WorkflowTemplates v1.7.1.0
• LoudnessDLL v1.0.23.0
• LVC v1.0.34.0
• MultiRec4 v4.2.154.0
• OnAirTrackMixer v1.2.273.6
• TurboPlayer v5.0.1916.0
• TurboPlayer IO Modules (s. notes)
• TurboPlayerService v1.0.9.0
• WebTurboPlayer v1.0.19.0

Please pay special attention to the Release Notes concerning additional release information and the full list of released modules.

* Please note that this is replacing the announced build 7458 DBM!

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Latest Forum Posts
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Mon, 11. Sep 17, 09:21 by James
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Thu, 24. Aug 17, 12:43 by James
 IBC 2017 Amsterdam, September 15th to 18th, Booth 3.A31
Thu, 24. Aug 17, 12:36 by James
 MultiCoder / MultiRec Digital & Buffer Settings
Thu, 24. Aug 17, 10:53 by James
 ODBC Error 2800 after accessing a table of a database in DBM
Wed, 25. Jan 17, 18:34 by James

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